Hotel Management System Features – All-in-one Software For Hotel Business

Manage Your Hotel Easily And Simplify Your Tasks Using Hotel Management Software

Groupy hotel management system (HMS) integrates seamlessly with other applications such as an online booking engine, channel manager, POS integrations, revenue management, etc.

Additional features include the simple and easy-to-use dashboard, actionable reporting and analytics, and different payment channels accessible through a mobile app.

We provide unrivaled hotel search and booking software that is tailored to your specific needs. Our online booking system allows you to quickly and easily access our extensive hotel portfolio from anywhere. Our hotel management system helps you improve revenue by reducing processing time and enhancing room reservation and booking system management

Our experts provide hotel management software and user-friendly solutions for single- and multi-property sites to streamline the broad array of regular activities unique to this industry while decreasing human resources and related costs. Add front and back-office modules to your hotel management software for individual guest management, billing, and budget analyses.

Hoteliers may use a hotel PMS with an integrated revenue management system to implement flexible data-driven revenue management strategies. Hotel management systems enhance overall workflow and customer interactions. They help with internal process monitoring and providing high-quality service delivery.

Groupy is a platform for modern hotels and their guests to streamline and automate all operations. Everything is easier, faster, and more integrated now, from the booking engine to check-out and front desk to revenue management. Our Central Reservation System handles and monitors room availability, pricing, guest information, payment processing, and hotel information. 

We offer easy and super-friendly software with web-based features so that you can serve your guests faster and increase your sales. Our hotel booking features allow your guests to make reservations quickly and easily using their PC, smartphones, or tablets. Increase your revenue by allowing your guests to take advantage of special offers, promo codes, and the ability to make group reservations.

Travelers may make bookings, establish profiles, and discover more about destinations in your hotel chain. Our cloud HMS is the ideal option for hotels to manage their day-to-day operations. Our HMS System feature gives consumers a simple, turn-key system that can be used on any remote device, such as laptops, mobile phones, or tablets. 

Our developers customize the online booking engine to centralize the management of many point-of-sale systems, including online and direct bookings, to save time and cost. We provide high-quality service at a reasonable cost. 

We provide unique hotel booking systems for hotels, travel agencies, tour operators, and travel management companies. The hotel reservation system should make it simple to handle and accept online payments for room reservations, discounts, room inventories, and allocations.

Why Is Choosing the Right Hotel Management System (HMS) So Important?

The simplest way to boost revenue while offering an exceptional guest experience is to use a modern hotel property management system (PMS). This software helps streamline procedures by merging bookings from many channels on a single interface.

Hotel software aids in the streamlining of hotel procedures, resulting in increased profits, cost savings, and better guest experiences. Hoteliers can use this software to process e-payments and manage room inventory for appropriate distribution. This feature avoids double bookings and overbookings. Customers can also receive confirmation emails after making a reservation via a PMS system.

The range of functionality provided by a hotel property management system is enough to convince hoteliers. From managing guest communications to creating business performance reports, the right hotel management system boosts efficiency by automating manual operations and reducing staff workload.

Today's PMS capabilities have grown to incorporate all aspects of hotel operations, in addition to essential activities like room inventory, reservations, housekeeping, and room assignments. Hotel Management System is an ideal software solution for Hospitality Industry that can be used at hotels, motels, inns, and resorts to manage, operate and streamline all the functionalities.

You can easily manage, schedule, and arrange all of your hotel's daily activities with the help of a hotel property management system. These systems serve as the hotel's core database of information for all operations. The Hotel Management System feature includes the front-desk module, and some systems even allow customers to book both the room and the hotel's activities.

Another feature of the PMS platform is the ability to seamlessly integrate with third-party vendor products, allowing the hotel to take advantage of all the latest hotel technology, such as a channel manager to receive bookings from Online Travel Agents, Revenue Management to maximize revenue, and POS systems for catering management, regardless of vendor. These elements are essential for guaranteeing smooth hotel operations and high levels of client satisfaction.

With a modern hotel management system, you may increase your revenue by assessing your performance and collecting data about your hotel, evaluating it, and delivering reports. The booking systems allow guests to book their own accommodations via software. It facilitates the booking process and helps you enter data into your system. 

Furthermore, automatically synchronizing across your system and channels gives you a competitive advantage and increases productivity.

The feature of hotel management software is convenient for both the user and the hoteliers. It provides the hotel status features like a front desk management system, reservation system, housekeeping, travel services, and corporate customer support (24/7). 

Hotel management software has become widely utilized in the hotel sector, and there are many different types of systems available. These technologies and applications may help you optimize operations, reduce expenses, increase revenue, improve customer experience, and gain a competitive edge.

This type of software is essential for broad appeal and higher occupancy rates. It's a crucial tool for increasing reservations and providing better guest experiences, which leads to improved customer retention and profitability.

• Reduce costs by automating tasks

• Increase revenue by automating marketing and revenue management

• Boost employee productivity

• Increase your efficiency.

• Streamline accounts

• Replace paperwork processes

• Enhance customer satisfaction by communicating with them more efficiently.

• Keep your booking dashboard updated at all times

• Customize the email templates for check-in and check-out.

• Personalize bookings and price plans

Hotel Management System Features

• Reservation & Front Desk Management

• Revenue Management System

• Distribution Channel Manager

• Mobile check-in App

• Online Booking Engine

• Housekeeping & Maintenance Management

• Payment Systems

• Third-Party Integrations

• Reports

Reservation & Front Desk Management

With good hotel management system software, you may handle guest online direct reservations, including recording, tracking, and accepting payments. With your front desk management module, you should be able to quickly check-in and out visitors and allocate rooms. Front-desk operation is a standard feature that makes it easier for employees to check in and out. With the help of this module, you may also send booking confirmation emails and follow-ups for unpaid deposits. The direct booking option allows hotels to avoid paying commissions to online travel firms by accepting direct bookings.

Revenue Management System

The Revenue Management System (RMS) assists hotels in calculating room pricing using algorithms. The purpose of RMS software is to improve pricing procedures to sell more rooms at the best possible price. It is critical to employ a revenue management system in the hotel business since it is so dynamic. Strategic pricing and increased income are the numerous advantages of this hotel software.

Distribution Channel Manager

Channel managers are vital for hotels of all sizes. The function of a distribution channel manager is to connect a hotel's inventory to various online travel agencies and channels. 

It will allow you to control your hotel's pricing and availability across all of your internet marketing platforms. Because it can report booking sources, a channel manager may help you avoid overbooking and other costly blunders. After that, the hotel owner can determine which web channels or sites are appropriate for their target clientele. With such sophisticated tactics and systems in place, customers to take may be able to find the accommodations they seek quickly.

Mobile check-in App

Hoteliers are focusing their efforts on mobile apps since they allow fast access the self-service options. For hotel owners, the mobile check-in software eliminates the need for front-desk workers, allowing them to focus on other activities. Saving time in check-ins, communicating with guests before arrival (through the app), and generating revenue by allowing visitors to upgrade their rooms or excursions are just a few of the benefits of employing a mobile check-in app.

It also features distinct options for your employees, housekeeping, travel agencies, and guests, all with appropriate controls and functionality.

Online Booking Engine

An online booking system is a critical and effective tool that will drastically boost bookings since it allows customers to make secure reservations on the hotel's own website.  If your hotel is listed on a social networking site, guests can book directly through the online booking engine. The tool is accessible 24/7 and allows guests to reserve a hotel anytime. Booking engines display multiple high-quality images of the property. They work with a wide range of mobile devices and operating systems. If your hotel caters to international visitors, a multilingual capability is also essential.

Housekeeping & Maintenance Management

Housekeeping functionality will help properties of all sizes run smoothly. The hotel property management system should automate management tasks. The system will assist in determining whether certain rooms need to be cleaned or tidied up for the next arriving guest and assigning employees to clean specific rooms. Once you've completed everything, you can update room statuses, making check-ins a breeze. A robust HMS will help organize this process by storing data and assisting in creating personalized guest profiles

Payment Systems

Hotels must have payment systems to handle credit and debit card payments and online payments at the front desk. Many payment systems are also set up to produce invoices for visitors and send confirmation emails when payments are made automatically. If your property management hotel software communicates with your payment system, you will benefit from faster payment processing, better outcomes, and more automated payment operations.

A secure multi-currency payment gateway is vital for receiving payments. The ability to upsell throughout the booking process is an advantage, and reporting options to help management maximize the booking engine's efficacy are a must-have.

Third-Party Integrations

PMS system is supposed to be an all-in-one solution, many hotels will employ other software solutions in addition to their PMS. As a result, while choosing the best hotel management software for your business, third-party integrations are crucial. Some of the most common third-party integrations requested by hotel operators include global distribution systems, online travel agents, central reservation systems, and hotel accounting solutions.

Reports

Reports provide management with the information they need to make well-informed business decisions. Hotel management software should also have the ability to generate automatic reports. It will enable hotel employees to immediately obtain insights based on the most recent data, which could be related to hotel performance, financial data, or hotel management tasks and operations. The Daily Report, Occupancy Forecast, ADR (average daily rate), and RevPAR are a few key reports that are common in most PMSs and offer hoteliers crucial information about their hotel's performance (revenue per available room).

Benefits of Hotel Management System

• Save time on admin tasks

• Develop strong relationships with your guests

• Increase your online visibility

• Implement an effective revenue management system

• Manage distribution functions

• Increase bookings

• Accurate daily reports

• Prevent double bookings and manual errors

• Analyze your customer base

• Transform your property

• Secured information and real-time updates

• Lower operation costs

• Know your guests better with a 360-degree guest profile feature

• Comprehensive business reports with real-time data

Bottom line

A hotel management system may save you time by automating routine tasks like altering room price and availability, sending out reminder emails to visitors before and after their arrival, and billing your customers. You may also link your property management system to a channel manager so that you can accept reservations online through a variety of channels and have them all appear in your PMS so you can keep track of them all in one place. 

When you adopt a PMS system, your team will spend less time on administrative tasks and delighting your guest. A hotel management system is a complete solution that automates your hotel's operations from beginning to end. It assists you in managing all aspects of your business, from the front desk to the back office.

Every feature of your hotel management system should contribute to an increase in overall reservations. Whether you're looking to grow into new locations or improve reduced bookings, the right software can help you optimize and maximize your results.

• Hotel PMS helps you to meet the demands of your guests more effectively and efficiently.

• Hotel PMS allows the mobility of front-desk hotel staff.

• Hotel PMS helps you manage an evolving workforce.