Central Reservation System - Optimize Customer Engagement, Distribution, and Brand Experience

What is Central Reservations System?

The CRS central reservation system has evolved to become one of the most widely used tools in the tourism industry. It has transformed the whole industry.

The CRS software allows travel agents to promote sales and provide real-time detailed information on availability, price, reservation, and booking of products or services.

Incorporating the Central Reservation System increases the probability of working with a diverse range of distributors, adjusting rates based on market conditions, streamlining all booking processes, and providing excellent customer service. With this evolution, we would see rapid expansion in technology provider approaches.

Why Computer Reservation System (CRS) is Important in the Travel Sector?

A Central Reservation System (CRS) is web-based software that travel agencies and travel management companies use to retrieve and conduct transactions related to air travel, hotels, car rental, and other activities.

It was initially designed for use by airlines but was later extended to allow travel agencies and Global Distribution Systems (GDS) to book and sell tickets for multiple airlines.

CRS is a computerized system that performs numerous functions. These functions enable travel companies to distribute their services more efficiently. This increases their bottom line and allows them to earn more profits.

The primary goal of CRS system software was to create a one-stop service shop and eliminate physical and geographical barriers between mediators and consumers. These distribution systems, which have global coverage, provide information to airlines, hotels, car rental companies, travel agencies, corporations, and others.

If you want to focus only on a specific travel-related service like offering air tickets, a CRS will be useful.

The CRS system software connects and assists you in increasing sales through all of your distribution channels, including B2B/B2C/B2E, and so on. This CRS also connects to your inventory and website, allowing online guests to take advantage of a variety of accommodations, rates, and promotions.

The major features of a CRS (computer reservation system) are flexibility and scalability for business expansion, a user-friendly platform and unified source for rates, availability, and content, GDS connection points, online travel agents and internet booking engines, and multi-distribution modes.

If you are considering entering the travel industry or start a travel agency, it is necessary to take CRS GDS. It will help you to gain more website presence and sell your services effectively to travelers.

Through continuous innovation, Groupy is shaping the future of travel technology by providing more choice and simplicity for travelers. We are proud to be able to connect you to all of the major CRS systems.

We can assist you in determining the best solution for your global travel business, no matter how large or small your business is. If you need help developing a travel business plan, our experts at Groupy are here to help.

What Makes Groupy’s Central Reservation System Unique?

Groupy is a leading travel technology company that provides a CRS System to help manage and maximize travel bookings to improve customer experience. With the Groupy CRS (Central Reservation System), you can improve customer engagement, distribution, and brand experience.

Groupy has created a CRS central reservation system to assist our customers in managing inventory, rental, and booking of their respective travel services. To increase revenue, travel agents eventually distributed CRS via a B2B-based travel agency website or hotel booking system.

Groupy central reservation system software will assist you in selling and distributing all of your inventory products such as vacation packages, cars, cruises, sightseeing, transfers, buses, and other special offers online.

The CRS System connects and helps you sell your products across all of your sales channels, including B2B, B2C, and B2E.

We have sustained developers developing the best central reservation system software that is easily integrated into the exciting travel portal of the travel agent and is also easily integrated with various suppliers from the global market and provides the best online booking system experience to travel agents.

Groupy provides you with a plethora of customizable features that are tailored to your company's needs. We have a decade of experience in the travel domain, which has given us a deep understanding of the needs of the travel industry and has revolutionized the way our clients work.

Here are some of the primary functions in Central Reservation System:

• Displays travel services with prices and images

• Facilitates customer data management

• It is an easy-to-use system that facilitates email notification and payment gateway integration

• Booking and inventory management are enabled

• Allows you to manage booking refunds and cancellations

• Passenger or Guest Name Records

• Tariff quote and ticketing, depending on the services provided

• User-friendly reservation system

• Customer data management

• Display the products and services provided by various tourism providers

Here are some of the benefits of Central Reservation System:

• CRS are web-based applications that save a significant amount of time on administration tasks

• Interfaces with technologies such as Amadeus, Travelport, and APIs/XMLs

• It comes with a comprehensive admin console

• Offers custom reporting

• The system can also store customer-related information such as all services provided to a specific customer, payment type, service information, and so on

• Keeping track of customer service information such as PNRs

• Saves administrative works as it is a web-based development

• Multiple sales channels provide real-time inventory access

• Rates and availability are managed in real-time

• Receive real-time booking and cancellation notifications via text and email

• Using auto e-mail features, you can easily send invoices and vouchers

• Appropriate for both B2B and B2C business models

• All customer information related to services, such as Passenger Name Record (PNR) or Guest Name Record (GNR), is recorded

• Invoicing, accounting, customer, and quota management is possible

• High-speed information infrastructure network

• Fare quote, ticketing, and voucher generating process

Types of Central Reservation Systems? 

Airline CRS 

Airline Central Reservation System (CRS) is one of the most commonly used tools in travel and tourism. The airline computer reservation system manages the booking system as well as flight details, inventories, and prices. Airline CRS includes both B2B and B2C interface through which users can book flights.

Groupy develops a game-changing Airline CRS based on next-generation distribution technologies, and it is one of the industry's most pioneering flight central reservation systems. The software dashboard has been designed to work on a desktop, tablet, and mobile device, giving you a responsive back-end control panel.

Groupy Airlines CRS connects and enables you to sell your inventory through all B2B/B2C sales channels, including online travel agencies (OTAs). With our airline CRS, you can improve customer engagement, distribution, and brand identity.

It controls the entire booking process, from initial booking inquiries to ticket and voucher generation. With our Airlines CRS, you can easily synchronize and manage your listings on a single website. It also allows you to distribute exclusive deals and receive hundreds of direct bookings from across the web.

Features of the Airline CRS System:

• B2B - Travel Agents Reservation

• B2C - End User Reservation

• User-friendly reservation system

• Displays travel services with prices and images

• Inventory and reservation management

• Booking cancellation and refund management

• GDS Integration - Amadeus, Sabre, Worldspan, Galileo, Abacus

• Airline Mobile Booking App (Android & iOS)

• Online payment gateway integration

• Customer data management

• Email notification

Hotel Central Reservation System

Central Reservation System is essential in the hotel industry. It is a computerized reservation system that helps hoteliers manage reservations and other processes by keeping hotel information and availability up to date. Implementing a Central Reservation System can help hotels remain updated with trends.

CRS software facilitates and updates hotel information relevant to rates and inventory, allowing hotels to manage guest reservations and the processes around them in real-time.

The reservation data will be transferred in real-time from the PMS (Property Management System) to the distribution channels by the software. This enables the hotel to reach out to guests via multiple channels.

Hotel CRS, also known as Central Reservation System, is a hotel reservation system that manages hotel data, room inventory, rates, hotel availability, and reservations in real-time.

It will easily display all real-time hotel data, rooms, accommodations, and rates to create a simplified customer experience. So In this era Hotel CRS System is an important part of the hospitality industry.

The hotel central reservation system has checked the hotel reservations and allows you to easily book a hotel with great search filter options. It also allows managing price rates easily and adding markup functionality from global suppliers. It manages hotel booking easily.

Groupy is a leading Travel Technology Company represents Hotel CRS System - Hotel Central Reservation System, which helps to manage hotel reservation and maximize hotel booking to improve customer experience.

We have experienced developers develop best Hotel CRS System - Hotel Central Reservation System which is easily integrated into travel agent exciting travel portal and also easy integration with multiple suppliers from the global market and provide best online hotel booking system experience to travel agent. We also offer the best API Integration services.

We create the best Hotel CRS System that supports both B2B and B2C businesses. We create the best Online MetaSearch Hotel CRS System that allows you to find hotels in less time.

Groupy offers the best Hotel Quotation Booking System, Hotel CRS System – Hotel Central Reservations System, which is an online hotel booking software solution designed for travel agencies, tour operators, and travel companies to simplify the work of online hotel reservations.

The application was created to make online hotel booking easier. It provides users a unique, user-friendly, and easy-to-use interface that enhances the way people use the web today.

Maintain a centralized view of the availability, rates, and inventory of your hotel portfolio. Groupy Central Reservations System Software provides the fundamental capabilities needed to manage hotel distribution.

The central reservation services provided by Groupy include modules such as Call Center, Channel Manager, Group Bookings, and Central Guest Profile, which provide the core capabilities for managing hotel distribution.

Keep your entire hotel portfolio accessibility, rates, and inventory unified and structured. The central reservation services provided by Groupy provide the fundamental capabilities required to manage hotel distribution and merchandising. Manage hotel room availability, rates, and reservations with corporate control and localized flexibility across your entire hotel portfolio.

How can the hotel central reservations system improve profitability and efficiency?

• Increases efficiency: A CRS reservation system enables hotels to distribute their rates and inventory, as well as receive a booking, through a single system—a hotel only needs to input rates and manage inventory through one backend rather than manually updating rates across multiple channels. Although hotels can connect their PMS for channel distribution, CRS companies typically can integrate to different channels and partners (such as GDS and call center), giving hotels a broader reach for less cost.

• Grows distribution: A CRS reservation system connects hotels to a large network of travel distributors, allowing the hotel to reach out to various types of sellers (OTAs, travel agents, consortia, etc.) in many different global markets.

• Delivers insight: A CRS provides hotel revenue managers with a bird's-eye view of their pricing and inventory allocations across all distribution channels, allowing them to quickly adapt to market changes as needed.

Features of Hotel CRS System:

• Fast booking system

• Fully customized system

• Easy hotel search option

• User-friendly system

• Mobile-friendly design

• Payment gateway integration

• Multilanguage support

• Multicurrency support

• Quick customer support

Car Rental CRS 

Car CRS is one of the most versatile solutions for car hire companies need to provide the fastest and optimum service to their customers.

Car CRS is a complete Car Rental Reservation Booking IT solution that offers the ability to manage car transfer inventory and also enables travel agents to book cars online and manage their car transfer inventory.

You can customize the details of all the cars in your fleet, the pick-up locations, the rates and availability for each car, as well as the promotions and details of all the car rental companies with whom you work. The Car CRS includes an Extranet, which enables operators to log in and manage their inventory.

Groupy is a leading travel technology company that provides customized Car CRS systems for global agents, drivers, car operators, car rental agencies, and car rental operators. It is complete online car rental reservation software that allows you to easily manage online car rental operations and generate reliable reports.

The Groupy car rental CRS enables customers of car rental companies and agencies to book car rentals online at real-time rates and with instant confirmation. The CRS provides users with complete control over their inventory distribution.

You can configure details for all cars in your fleet, pick-up locations, rates, and availability for each car, promotions, and information for all car rental companies you collaborate with. The CRS includes an Extranet that allows operators to log in and manage their inventory.

Groupy develops a web-based and customized car rental booking system and mobile applications for car rental companies, travel agents, tour operators, and travel agencies. Our car rental system allows you to manage online reservations as well as your entire fleet from a single dashboard.

Our responsive Car CRS with mobile application (Android & iOS) is designed to cater to global clients for travel companies, travel aggregators, B2B B2C travel agencies, tour operators, and destination management companies.

Our expert will provide you with an overview of the factors that can be tailored to your specific requirements and preferences. As a market leader, we assist you in integrating the XML/API third-party car rental booking system on your travel portal.

The integration of car CRS software and API makes the car booking system more transparent. With this, it allows your customers to avail of the services of various car rental booking organizations and suppliers. The primary goal of our Car API integration is to help customers choose the most efficient car booking services.

If you need a custom car rental CRS Website, we can create a turnkey car rental website solution that meets your requirements. Our customized car rental website is the ideal solution for businesses of all sizes.

Key Features of Car CRS System:

• Customization

• Reporting

• Easy management of booking and quotation

• Car control and security

• Cost Saving

• Customer service