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Hotel CRS - Optimize Customer Engagement, Distribution, and Brand Experience

Keep your entire hotel portfolio availability, rates, and inventory centralized and organized with Hotel CRS. Groupy Hotel CRS provides the core capabilities you need for managing hotel distribution and merchandising.



What is hotel CRS?


A hotel CRS is also known as a hotel central reservation system. This is nothing but a computer reservation system that distributes and stores data of a resort, hotel, and other lodging options available.

A Hotel CRS is a software tool that helps hotel managers organize and manage their sales and online marketing by allowing them to upload their room rates and availability which can be easily seen by their sales channels. Sales channels may include online travel agencies, as well as conventional travel agencies.

The Hotel Central Reservations System is API-enabled and has fast response times. The scalable layout of this design guarantees that everything you need is to bring in place to meet the real-time, individual needs of an organization.

A hotel CRS system facilitates all kinds and sizes of hotel groups and chains to maintain complete and centralized control over their booking and online inventory distribution. The CRS hotel system also assists hotel chains in obtaining chain-wide direct bookings, improving the guest experience, and streamlining operations.

Hotel CRS System checks hotel reservations and allows you to easily book hotels with great search filter options. It will easily show all real-time hotel data, rooms, accommodations, and rates to create a simple customer experience.

It also allows managing price rates easily and adding markup features from global suppliers. As a result, Hotel CRS is an important part of the hotel industry nowadays.

Groupy, a leading Travel Technology Company introduces the Hotel CRS System - Hotel Central Reservation System, which assists in managing hotel reservations and maximizing hotel booking to enhance the customer experience.

Groupy Hotel CRS can assist you in centrally managing the availabilities, rates, and reservations in your portfolio. We integrate Hotel CRS into the travel portal to provide all of our clients with a global reach and an easy-to-use booking system.

Why Hotel CRS is important in the Travel Industry? 


Do you want to transform your hotel's distribution channel? If so, a hotel CRS could be the solution you need. The Hotel CRS can be used by any hotel chain or independent hotel that wants to increase online revenue and manage sales operations more effectively.

CRS is vital in the hotel industry. CRS stands for Central Reservations System. It is a computerized reservation system that helps hoteliers manage reservations and other processes by keeping hotel information and availability up to date. Implementing a hotel CRS can help hotels stay relevant with top of trends.

A Hotel Central Reservations System is a platform used by hotels to centrally manage and distribute room inventory, rates, and bookings.

The hotel CRS software typically receives inventory from the PMS and then distributes rates and availability in real-time to direct and third-party channels, such as the hotel's website booking engine and direct channels, as well as channel managers, OTAs, GDS, and Metasearch (third-party channels).

CRS software empowers and updates the details of the hotel applicable to the rates and inventory so that hotels can manage the booking process in real-time.

The reservation data will be transferred in real-time from the PMS (Property Management System) to the distribution channels by the hotel software. This enables the hotel to reach out to guests via multiple channels.

A Hotel CRS is used to manage the booking details and to maintain hotel information, room inventory, and rates. A CRS manages hotel room rates and availability for various distribution channels such as GDS, booking engines, OTA, third-party websites, and so on.

The hotel CRS software includes guest profiles, reservations, tariff and inventory control, groups and blocks, data management, global circulation interface, reporting, and PMS interface.

Customers benefit from the CRS system as they can cancel their reservation at any time; they can also search for desired rooms based on location. With this technology, you can surely connect with more distribution channels, streamline your reservations group, sell more rooms, and increase your bottom line.

With the proper hotel booking system software, it is easy to run promotions, use dynamic pricing and delete rooms from inventory. Moreover, a CRS facilitates your booking processes by consolidating all of your bookings.

Groupy provides a hotel central reservation system to help hoteliers manage their hotel data and accessibility for a variety of distribution channels such as GDS, OTAs, third-party websites, and so on.

We have experienced developers who have developed the best Hotel CRS System - Hotel Central Reservation System that is easily integrated into travel agents' exciting travel portals and also easily integrated with multiple suppliers from the global market to provide travel agents with the best online hotel booking system.

We create the best Hotel CRS System that supports both B2B and B2C businesses. We create the best Online MetaSearch Hotel CRS System that allows you to find hotels in less time.

The hotelier can use a CRS tool to automate the updates of their availability, rates, and other data. In a nutshell, the appearance of Hotel CRS allows travelers to search for and book more hotels more effectively, as it functions similarly to a hotel's central reservation system. Keep your entire hotel portfolio accessibility, rates, and inventory unified and centralized.

Our Central Reservation System (CRS) allows you to manage all of your reservations in one location. It allows hotels and chains of all sizes to centralize their booking and online inventory.


What are the advantages of using Hotel CRS?


There are huge benefits to using a hotel CRS that a hotelier can take advantage of. The CRS essentially acts as a global distribution center, storing hotel rates and availability so that it’s more accessible to online channels such as OTAs and travel agents.

The CRS for hotels saves a lot of workforce and time, now the hotel managers can upgrade the guest or their head by seeing the details in just a click over several sales channels.

The Central Reservation System helps in developing fast reservations, define the room type, thus, saving the manager from much analysis. It also handles offline reservations. The hotelier can assist their guests by displaying images of the rooms that they can show them by uploading them on the website.

A CRS enhances customer relationships by synchronizing information, increasing flexibility and agility, saving time and money, tracking booking, and streamlining payment.

Other benefits of the CRS may include assisting revenue managers with critical tasks such as examining booking patterns, fluctuating and controlling room rates, forecasting revenue opportunities, adapting to market trends, and so on.


Here are a few of the primary functions of the Hotel CRS –


  • The software is relatively easy to use.

  • It provides excellent hotel connectivity to online travel agencies and booking engines.

  • A good hotel CRS makes life easier for everyone by ensuring that there is no unrequited tension between guests, travel agents, and the hotel because all information is available to all.

  • Booking and inventory management are also enabled.

  • Allows you to manage booking refunds and cancellations.

  • It is a simplified system that allows for email notification and payment gateway integration.

  • Facilitates customer data management.

  • Fully adaptable and scalable for growing businesses.

  • Rates, availability, and content or information can all be managed from a single access point.

  • Hotel connectivity to GDS, online travel agencies, and mobile booking engines.

  • Multiple distribution channels emphasized with channel manager usage.


Features of Hotel CRS:


  • Real-time inventory access to various sales channel.

  • Rates and availability can be managed in real-time.

  • Receive real-time booking and cancellation notifications via email and SMS.

  • Using an auto e-mail feature, you can easily send invoices and vouchers.

  • Centralized inventory for hotel distributors, CRS providers, and online travel agents.

  • Streamlined access across multiple devices.

  • One-click access to rates and inventory.


The Key Benefits of Having Hotel CRS within Your PMS:


Keep Track of Reservations


One significant benefit or advantage of using a Hotel CRS is that it allows you to easily keep track of booking. You can book rooms for guest’s months ahead of time and realize that you won’t lose that reservation.


Save Time and Increase Profits


Another remarkable benefit of using a Hotel CRS is that it saves time and increases profits, especially when powered by a cloud-based solution. Using a cloud-based system allows you to access your property management system at any time, even if you're thousands of miles away from your business, making your life easier.

You won't have to worry about subscriptions to multiple platforms if you use a solution that checks all of the boxes is simple to use and is cost effective. You can boost revenue while also streamlining operations.


Increase Your Occupancy Rate


A central reservation system can help you increase your occupancy rate by transforming visitors into customers. Since the majority of customers use the internet to search for accommodations, giving you the ability to take bookings directly from your website without any hassle can greatly increase your occupancy rate.


Get the Best Hotel CRS by the experts of Groupy


Groupy offers Hotel CRS, which stores and distributes information about resorts, hotels, and other accommodation options.

Groupy CRS consolidates inventory, rates and pricing, multimedia content, your website, and other functions. With so many core functions available in one location, the economy of scale in terms of time is clear.

Our Central Reservations System Software allows you to integrate your entire booking process, eliminating the need to run a separate Booking Engine for each of your property locations.

Our industry-leading software streamlines operations increase efficiency, and improves guest experiences, with a proven track record of increasing bookings and lowering operating costs for multi-property owners.

Our world-class Central Booking System incorporates all of the beneficial features of our coveted all-in-one Booking Engine, as well as others, to assist you in increasing exposure for each of your locations and streamlining your business operations.

Groupy Central Reservations System Solutions include modules such as Call Center, Channel Manager, Group Bookings, and Central Guest Profile, which provide the cornerstone for managing hotel distribution.

Specifically built for enterprise hotel chains, the collaborative repository of expertise in our Hotel CRS makes it easy to enforce corporate standards while allowing centralized flexibility. The modular, component-based framework also allows you to easily attach and detach modules without disrupting your entire ecosystem.

The Hotel Central Reservations System Software is API-enabled and has quick response times. The scalable design of this architecture guarantees all you need is set in place to nourish the real-time, unique needs of your enterprise.

Groupy CRS provides the fundamental capabilities required for hotel distribution and merchandising management. Manage hotel room availability, rates, and reservations with corporate control and localized flexibility across your entire hotel portfolio.


Keep Your Hotel Business Moving Forward via Hotel CRS System


Travelers are using the internet to schedule their vacations more than ever. As a result, every travel-related entrepreneur must work to build a strong web presence.

Implementing the Hotel CRS increases the chances of working with a diverse range of distributors, adjusting rates based on market conditions, streamlining all booking processes, and providing excellent customer service.

With this evolution, we would see tremendous growth in technology provider approaches. Through constant innovation, Groupy is shaping the future of travel technology by providing more choice and simplicity for travelers.

We take pride in being able to connect you with all of the major CRS. We can help you find the best solution for your global travel business, no matter how big or small your business is.

If you require assistance in developing a travel business plan, our experts at Groupy are glad to help. Get in touch with us today. We will aid you to stand out in the market.



What We Offer

Groupy platform currently empowers 1000+ customers across 4 continents, 10000+ bookings a day, 1000000+ travel searches a day, across 200+ Suppliers, 600,000+ Hotels, 1000+ Airlines, 200,000+ Activities, 30,000+ Cruise Itineraries and much more for your brand.

Inventory Consolidation

Instant integrations with more than 100 suppliers that are integrated on demand.

Travel APIs

A complete set of travel APIs that empower our clients to develop custom travel solutions.

Custom Modules

A production-ready library of Modules that can be used as is or customized as per your requirement.

Faster Time to Market

Integrate suppliers in matter of few days. Over 100 suppliers maintained.

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How We Engage


We Help Your Own Developers

  • Third Party API Integrations
  • Own Inventory Management System
  • Offer your Customers Unparalleled Content
  • Fully Managed Service
  • Comprehensive travel inventory management system
We help your own developers
Customized Hosted Solution

Customized Hosted Solution

  • Third Party API Integrations
  • Own Inventory Management System
  • Offer your Customers Unparalleled Content
  • Fully Managed Service
  • Comprehensive travel inventory management system

Off The Shelf

  • Pre-integrated suppliers to provide the best inventory and prices
  • Comes with Groupy APIs to build websites and apps in a fraction of time
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Grow Your Business with a Powerful Online Engagement Platform and Experienced Travel Partner

You won't be going on the engagement journey alone. We're there as a partner to help, support and advise to ensure your ultimate success.

  • Online travel booking engine
  • Multiple sales channels - B2B, B2B2B, B2B2C
  • Centralised mid-office
  • Ability to connect multiple GDS, LCC, and third party APIs
  • Complete Reservation Management
  • Travel Agent Management
  • Transactional Accounting
  • Accounting System Integration
  • Comprehensive system to manage rates, discounts and allocation
  • Payment Gateway Integration
  • Multiple Supplier APIs
  • Add direct contracts
  • Redistribution API
  • Configure credit limit and deposits
  • Multilingual travel websites
  • Add offline travel bookings
  • Distribute white labels
  • Dynamic fare caching
  • Commissions and markup control
  • Advanced Reports
  • Manage multiple branches
  • Sub Agents can create and manage multiple branches and users
  • Optional cross selling platform
  • SMS gateway
  • Multi currency transactions for agents and suppliers
  • Business intelligence reports

Skyrocket your business growth with Groupy

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